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Salesforce Sales Cloud vs. Service Cloud: Finding What Fits

May 1, 2024
Online Only
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Join us for an informative webinar, where we'll compare Salesforce Sales Cloud and Service Cloud solutions. Whether you're looking to improve sales processes or customer service, this webinar can help you determine which product is the best fit for your unique business needs. We'll discuss real-world examples of how companies leverage Sales Cloud to improve sales workflows versus how Service Cloud can transform customer service operations. By the end of this webinar, you can better understand if Sales Cloud or Service Cloud is the right fit to help you meet your sales and service goals.
 

Learning Objectives


Upon completion of this program, participants will be able to: 
  • Describe the key differences between Salesforce Sales Cloud and Service Cloud and the intended use cases.
  • Discuss the main features and capabilities of each platform.
  • Identify the factors to consider when deciding between Sales Cloud and Service Cloud for your business requirements.

Presenters

Kristin Voelz, Sheri Wanasek